Data protection
Data protection information
Data collection and data use
Personal data is information that can be used to identify an individual. This includes, for example, your name, address, email address, or telephone number.
(1) Collection of personal data when using the website
If you use the website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and ensure stability and security:
IP address; Date and time of the request; Time zone difference to Greenwich Mean Time (GMT); Content of the request (specific page); Access status/HTTP status code; Amount of data transferred in each case; Website from which the request originated; Browser; Operating system and its interface; Language and version of the browser software. The legal basis for storing the data is Art. 6 (1) (f) GDPR.
(2) Collection of personal data upon registration
We offer you the opportunity to register on our website by providing personal data. Depending on the type of contract concluded, we store the following data:
Last name, first name Address Billing address Email address Telephone number
During the registration process, you will be asked whether you have read and agree to the privacy policy. You confirm this by clicking the appropriate box and checking the appropriate box. By doing so, you consent to the use of your personal data for the following purposes:
Processing of orders Sending of direct advertising, e.g. by email, package insert or post, sending of offers and vouchers Sending of evaluation requests Sending of our newsletter
The legal basis for the processing of the data is, in the case of your consent, Art. 6 (1) (a) GDPR and, if the registration serves the fulfilment of a contract or the implementation of pre-contractual measures with you, additionally Art. 6 (1) (b) GDPR.
Name and contact details of the person responsible
(3) The controller responsible for the management of personal data is
Nextlevelnutrition GmbH Industriestrasse 9 79541 Lörrach
Managing Director: Eric Ziehme
Email: datenschutz@nextlevelnutrition.de
(4) Contact details of the data protection officer
You can reach our data protection officer at: Email: datenschutz@nextlevelnutrition.de
Purposes of processing personal data
(5) We only store your data for the following purposes:
To process orders (including payment processing and, if applicable, credit checks), to send you advertising from us and for customer service.
We store and process your personal data at our central headquarters.
Your personal data will only be transferred to third parties if this is necessary for the purpose of contract execution or for billing or collection purposes (e.g. shipping companies or payment service providers) or if you have expressly consented.
The legal basis for the transmission of data to third parties for the purpose of contract execution or for billing purposes is Art. 6 (1) (b) GDPR and for the transfer in the context of legally mandated cases Art. 6 (1) (c) GDPR.
Duration of data storage
We store your data for as long as required by the respective purpose, taking into account your legitimate interests. If certain data processed for the execution of purchase contracts is subject to a retention period under tax law, the data will be stored for 6 or 10 years. During this period, data processing is restricted after 2 years, meaning the data will only be used to comply with legal obligations. The retention period begins at the end of the calendar year in which the order was placed by the customer or the contract was fulfilled.
Disclosure of personal data to third parties We may disclose your personal data to the following companies/categories of persons in accordance with legal requirements:
Tax, audit and other authorities External service providers and professional advisors such as lawyers, auditors, accountants, credit agencies, debt collection service providers, postal/shipping service providers, freight forwarders e.g. UPS, DHL, Deutsche Post Payment providers such as PayPal, Klarna, Amazon Pay, Apple Pay, Shopify Payments, Google Pay
E-commerce platform Shopify
To operate our online store, we use Shopify, a service provided by Shopify Inc., 126 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5. For more information on data protection, please refer to Shopify's privacy policy.
Your rights
You have the following rights:
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Revocation of consent
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Right to information
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Right to rectification
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Right to erasure or restriction of processing
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Right to object to processing
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Right to data portability
You also have the right to lodge a complaint with the competent data protection supervisory authority for Baden-Württemberg:
The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg Lautenschlagerstraße 20 70173 Stuttgart Telephone: 0711/615541-0 Email: poststelle@lfdi.bwl.de
Contact form
If you send us inquiries via the contact form, we will use your data exclusively to process your request. This data will not be used for advertising purposes or shared with third parties.
The legal basis for processing data transmitted via the contact form or when sending an email is Art. 6 (1) (f) GDPR. If the contact is also aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR.
The data you enter in the contact form will be stored by us until you request us to delete it, revoke your consent to storage or the purpose for storing the data no longer applies.
Cookies
To make visiting our website more attractive and to enable the use of certain functions, we use cookies. These are small text files that your web browser receives and stores on your computer when you visit our website. Some cookies are deleted immediately after you close your browser. Other cookies remain permanently on your computer and allow us to recognize you or your computer the next time you visit our website.
This site uses the following types of cookies, the scope and functionality of which are explained below:
- Transient cookies: These are automatically deleted when you close your browser.
- Persistent cookies: These remain stored on your device until they are manually deleted or expire.
You can disable cookies in your browser settings. However, please note that doing so may limit the functionality of the website.
Analysis tools
Use of Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to analyze website usage. The data is processed anonymously.
You can prevent Google Analytics from collecting your data by installing this browser plug-in .
Social Media Links
We link to social media platforms such as Facebook, Instagram, and YouTube. No automatic data transfer occurs. Clicking on the links will redirect you to the respective platform.
Legal basis for the processing of data
The processing is carried out on the basis of Art. 6 (1) (f) GDPR to protect our legitimate interests in the secure and stable presentation of our website.
